Well, that was the festive season 2020. It was unlike any other I can recall and I have to confess I am not sad to move on albeit into a year with as many if not more challenges immediately ahead. So, today on my first day ‘back at work’ in my isolated office, I am looking for some positives…. from somewhere…. anywhere. One thing that has sustained me greatly through the period since March of last year has been walking around my local area every day: sometimes a quick half hour sprint around the neighbourhood, other times a longer more rural adventure as I am lucky enough to have countryside all around and easily accessible by foot.
This morning I walked around my local country park. A few days ago, it was covered with water as a result of heavy rainfall over many days. But today the waters were receding, the sheep were back and the sky was breaking into small patches of blue. However bleak this place had been it was recovering and refreshing itself, looking slightly battered but reassuringly familiar. Maybe that is as much as we can expect for ourselves over the next few months, a slower recovery perhaps than my park, but the prospect of a refreshed world that might just feel ok.
On returning home to a coffee and a scan of the morning news, I found an article by Jay Rayner (https://bit.ly/391jQUX) in which he looks forward optimistically to the future of the restaurant sector. We are all so familiar with the devastation that this sector has faced and is still enduring but Jay shares some really important reassuring comments that I think have relevance for all of us in business. He quotes a source who summed up his view of 2021 in the following way: “The first three months will be as bad as 2020. In the second three months, the cavalry are coming. The last six months are likely to be the best we’ve ever had.” Jay believes there is a ‘pent-up appetite for fun’, certainly amongst those businesses that have managed to survive through the pandemic so far and ‘despite it all, there remains a willingness to try. That’s a cause for optimism’.
Gill and I set up Level Seven in 2008. Yes, during a recession…we were told it might not be such a good idea but we rode it out and in 2021 will celebrate 13 years in business. What has kept us going? Well, we have been eternally optimistic! We have had to be flexible and adapt to the needs of our market and our clients. We have had to be resilient and able to draw on sources of inspiration and strength. Most of all, and this picks up on one of Jay Rayner’s comments, we have had fun along the way. Looking into 2021, and with this in mind, we have created our own new Level Seven coaching model based on design thinking and focusing on the power of energy generation, creativity and excitement. We will share this in our next blog.
Whichever problem-solving process you use, data plays an important role. As we know only too well, there is a wealth of data that are willingly being shared to inform people about how decisions regarding the Coronavirus situation are being made. But how valid are these data? This article highlights the issue that over-reliance on technology, data and algorithms is not always helpful.
One comment from the article suggests a need for a range of data to support problem-solving and decision-making:
“Our argument is simply that this logic, and these ideas, should be dropped. Indeed, a succession of recent failures and fiascoes has only underlined the paucity of the intellectual thinking behind this agenda as well as its lack of emotional intelligence”.
Design Thinking begins with the need to collect valid and reliable data about the people who are experiencing the issue and the circumstances that they engage with the issue, hence the need for design thinkers to draw on their skills of empathy; a key element of the emotional intelligence concept. Of course, currently it is difficult to immerse ourselves in the issues and situations of those people for whom we are trying to help but we are human beings after all and that is a good starting point. Self and Other awareness as well as empathic imagination could also help. However, design thinking is an inclusive, collaborative and co-creative process so with these strategies in mind any solution that is generated can be tested out in the early stages through prototypes.
Our event on 8 December creates a space for all the above to be experienced. We are using the context of reigniting individual passion and purpose, so why not come and give it a try – you might re-discover something joyful as well as learn about design thinking?
We’ve had some fun with our conversations and recordings about design thinking and chatting about the component parts of the process. However, there comes a time when talking about something in a theoretical way is not enough; taking action is the next step to learning and so to help people understand the concept of design thinking, we have designed a brief introduction to the process that we will facilitate online.
As we know design thinking is a collaborative process, aimed at helping to solve real world, wicked problems that do not have one specific solution. Also, any solution that the design thinkers propose should be able to solve the problem-owners’ pain points or enhance what works well by co-creating potential opportunities.
The context for our experiential workshop is the current Covid-19 world. From the many conversations we are having with people it is clear that they are struggling with lockdown restrictions and the impact on businesses, the workplace and home. A common theme across these environments is a loss of motivation and a struggle to live and work in purposeful ways.
We want to provide time and space for participants to focus on what is important to them and to try and reignite something of their individual passion that perhaps they took for granted, pre Covid-19 times. Whilst we do not have answers or ready-made solutions, by experiencing how design thinking can help to address tricky problems, people may find a way to re-energise their lives in some small way for the better.
As professional coaches and facilitators, we know the value in helping people and organisations to be the best that they can be and that is why we are passionate about design thinking and the benefits it can bring to peoples’ lives.
Join us on the 8th December, 2020 from 10.00am to 12pm UK time for our taster design thinking experience.
Reigniting Passion and Purpose
Are your colleagues and peers feeling low and demotivated as a result of our Covid restricted world? Do you need to create new energy and a focus on success in these challenging times? Using design thinking methodology, this short 2-hour, experiential workshop will help you to explore creative ways of revitalising yourself and others to reconnect with their purpose and a passion to deliver/succeed.
Find out about our forthcoming short 2-hour, experiential workshop that will use design thinking methodology to help you explore creative ways of revitalising yourself and others to reconnect with their purpose and a passion to deliver/succeed.